Thousands of voices.
One chorus.
Chorus is Calo’s customer-insight platform. It listens across support conversations, meal ratings, NPS and subscription signals — every kitchen, every region — and turns them into one live picture of the customer.
- CX
- Retention
- Marketing
- Food & Quality
- Leadership
Calo SSO · @calo.app accounts only
Heads up — pages pull fresh numbers from the warehouse (caches are kept deliberately short), so a first load can take a few seconds. Repeat views are quicker, and the numbers are worth the wait.
What’s inside Chorus
Pulse
Live vitals — active customers, CSAT, NPS and the open queue, by kitchen and time.
Voice of Customer
Themes, red flags and the day-one experience, straight from what customers say.
Food
Meal ratings, dish-level issues and Calo 2.0 rollout health.
Retention
Loyalty segments, churn signals and winback opportunities.
Marketing
Personas, leads, value analysis and a quote bank of real customer words.
Quality & CX
Issue mix, one-star reads and support load, as they happen.